This article will show you how to import Subscribers for the Alert Center.

File Format Rules

The file must be a text file with a file name extension ".txt" or ".csv".

Format Rules:

• Fields must be tab or comma-delimited.
• Each record should be placed on a separate line.
• All fields must be present, even if empty.
• Only the SMS Number may be empty.
• Blank lines are allowed/ignored.
• Duplicate entries will be ignored.

Fields (In Order):

1. Email Address - Limited to 255 characters.
2. SMS Number - Should be empty, or in formats ########## or ###-###-####.
3. Subscription Type - Limited to values "email", "SMS", "both" (without quotes).

Notes:

• New subscribers will receive HTML emails.
• Existing subscribers will keep their format preferences.
• Existing subscriptions will not be removed.

Important Note

• Ensure to allow subscribers to the category.
• Importing subscribers will send a confirmation out to those being imported and they will not show in the list until they confirm. There is an option to bypass this via a prompt. If this option is not showing for you please contact Technical Support.

Instructions

1. Navigate to Modules > Content > Alert Center
   
   
2. Select the category you would like to import subscribers to
   
3. Select Go to Subscribers
   
   
4. Select Import Subscriptions 
   
   
5. Click Choose File to find and open a file from your computer
   
6. Locate and Open your .CSV/.TXT file
   
7. Click Import File
   
   
   • Skip Confirmation: Certify that the users have already manually confirmed to receive communication for this list
8. View imported users