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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Modify an Existing Alert Item

  • Updated:

This article will show you how to modify an existing alert item.   

 

Who can use this feature?

System Admin Slash Owner Slash Publisher Slash Author

 

 

Instructions

  1. Navigate to Modules > Content > Alert Center
    navigate to the alert center module
  2. Choose a category
    select an alert center category
  3. Find the alert you wish to modify
    find an alert to modify
  4. Select Actions > Modify
    alert item actions drop-down menu, modify
  5. Change the information
    information fields
    • Title: Title of the alert
    • Link(s): Add related links regarding this alert; click the plus sign to the right of the Display Text to add additional links
      • Open in new window: Alert link will open in a new window
      • Link item, image, read on, RSS and notifications to this Web Address: Select to redirect the link
    • Brief Description: Brief description of the alert; you are limited to 250 characters
    • Full Description: The full description of the alert
    • Updates: Select Add Update to add an update
    • Alert Bar: Choose if you would like the alert to display in the Alert Bar on no pages, all pages, or only the Home Page
    • Alert Bar Text: Name that appears on the Alert Bar
      • Note: Leaving “Emergency Alert” does not override the alert bar text, only custom text will override the alert bar text.
    • Upload Image(s): Add related photos to the alert
    • “Read On…” Text: Determine how the link will be displayed if there is a Full Description
    • Alert Starts: When the alert will display on the front-end of the website
    • Alert Ends: When the alert will end on the front-end of the website
  6. Choose a saving option
    save changes or save and send buttons
    • Save Changes: Will save your changes without publishing them to the live site
    • Save & Send: Will save your changes and notify subscribers
      • A notification window will open; your options to send the notification include:
        alert center, send notification options
        • Subject: Add a brief subject line
        • Comments: Attach a brief description of the alert
        • Mobile Text/Push Message: Attach a message to the SMS notification
        • Include link to item: Provides a link to the item within the SMS message for a user to select via their mobile device
        • Send
          • On Start Date: Sends the item on the start date previously set
          • Immediately: Sends the alert immediately
        • Select Send, Don’t Send, or Cancel: The notification will then send accordingly to those who have signed up in Notify Me for the selected Alert Center category
    • Save & Submit: Will save your changes and submit them for approval (only visible to Authors)
    • Cancel: Will delete the changes you made
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