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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add a Video in CivicMedia

  • Updated:

This article will tell you how to add a video to a channel in CivicMedia.

 

Who can use this feature?

System Admin Slash Owner

 

 

Important Notes

  • After a video is uploaded to CivicMedia, the Video Hosting site encodes and optimizes the video for web streaming. This process will use space in addition to the video's original file size. The amount of space that is added depends on the resolution selected for the streaming video. Videos encoded at 720p will use more space than those encoded at 480p.
  • The default encoding resolution can be updated in the Properties tab of the CivicMedia module.
  • If you are broadcasting a video, it will not show until you start the live streaming. When you start the live streaming the video will show as the first video in the channel that is selected.

 

Instructions

  1. Navigate to Modules > Content > CivicMedia™
    Navigate to CivicMedia
  2. Under Channels select the Channel you want to add the video to
    select channel
  3. Select Add Video
    add video
  4. Drag and drop or select a file to upload into the text box
    upload into box
  5. Click Continue
    continue
  6. Fill in the information
    information fields
    • Name: Enter the title for the video
    • Description: Create a brief description of the video
  7. Select Save on the right-hand side
    save
  8. The encoding process will begin and continue even if you move to a different area of the website
    encoding process
    • Note: The encoding process takes approximately one and a half times longer than the length of the video to complete when encoding within the system.
  9. After encoding, click Actions next to the video
    actions button
  10. Select Publish
    actions menu publish

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

3 comments

Date Votes
  • Lisa Putka

    Include how to add it to a page please

    0
  • Stephen Blue

    ^^ This. Can't seem to get the video to cleanly embed in a page. Can't find the solution or best practice in help center.

    0
  • Jackson Wright

    Hi -

    You can find information on how to embed a CivicMedia video into a page with our article here: https://www.civicengage.civicplus.help/hc/en-us/articles/360017768354

    Basically, you will grab the video's embed code and paste that embed code into a Custom HTML widget on your page.

    Thank you,
    Your Help Center Team

    0

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