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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add a Channel

  • Updated:

This article will show you how to add a Channel.  

  

Who can use this feature?

System Admin Slash Owner

 

 

Instructions

  1. Navigate Modules > Content > CivicMedia™
    navigate to the CivicMedia module
  2. Select Add Channel
    CivicMedia add channel button
  3. Fill in the informationChannel information fields
    • Channel Title: Enter the name of your channel
    • Channel Thumbnail: Choose the thumbnail for your channel
      • Note: Once you have saved this category, you will be able to upload an image from your computer; after uploading at least one video, you will have automatically generated thumbnails available.
    • Permissions: Set the appropriate permissions for this channel
      • View: May view the live side only
      • Author: Submit new items, modify/delete unpublished items
      • Publisher: Publish new items, modify/delete unpublished items, modify/delete published items and accept/reject submitted items
      • Owner: Publish new items, modify/delete unpublished items, modify/delete published items, accept/reject submitted items, create/modify categories and assign category permissions
  4. Select a saving option
    save changes or save and publish buttons
    • Save Changes: Will save the work as an unpublished draft
    • Save & Submit: Will save the work as an unpublished draft and notify a publisher that it is ready for review (the option is for Authors only)
    • Save & Publish: Will save the work and publish it for viewing
    • Cancel: Will delete what you’ve done

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

3 comments

Date Votes
  • Duane Buytaert

    I am unable to add a channel. When I click "Save Changes" I get the following error: 1dbc231e-d168-40eb-bf91-97df5c78d4f7

    0
  • Rick Anderson

    The CivicMedia section doesn't have an overview page like the rest of the help topics. Would be nice to have a starting point that explains what it is.

    0
  • Kenneth Fuller

    Hello, Rick Anderson. I'm so sorry for the delay in acknowledging and responding to your comment.

    I was able to locate this CivicMedia Overview article on the backend of our system. The article has been updated to reflect the current state of CivicMedia and published once more. At this time, we no longer CivicMedia and CivicMedia articles only apply to customers that already possess CivicMedia. CivicPlus Media is our currently offered media solution.

    0

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