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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Delete a Document

  • Updated:

This article will show you how to delete a document from the Document Center.

 

Important Note

A deleted document will stop showing in the search results around 24 hours after deleting it.

 

Who can use this feature?
System Administrator | Owner | Publisher

 

Instructions

 

  1. Sign in to your website
  2. Navigate to the Document Center module:
    The Document Center module in a list of the solution's modules.
    1. Click the Modules dropdown menu
    2. Make sure you are on the Content tab
    3. Select Document Center from the list of module options
  3. Click the Document Center tab:
    The Document Center tab in the module is used to keep documents and files other than images.
  4. Select the folder that contains the item you wish to delete:
    A list of folders in the Document Center module.
  5. Click the Actions button next to the item you want to delete:
    The three-dot Actions menu for a document.
  6. Select Unpublish from the list of options:
    The Unpublish option on a document's Action menus.
    • If the document/file is currently posted on any pages, you will receive a notification with links to the references. To proceed, click the Continue button
  7. Verify that the document's status is now Draft:
    The document's status is set to Draft, meaning it is unpublished.
  8. Click the document's Actions button:
    The three-dot Actions menu for a document.
  9. Select Delete from the list of options:
    The Delete option on a document's Action menus.
  10. Click the OK (okay) button on the popup that says, "Are you sure you want to delete this item?":
    A pop-up message confirming the item's deletion.

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

1 comment

Date Votes
  • Vanessa Ross

    How long are deleted items recoverable, or is the deletion permanent?

    0

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