Learn more about the differences between the Forms Module and the Form Center Module.
The Forms Module is primarily used for RequestTracker forms, it is not recommended to use the Forms module for any forms outside of the Citizen RequestTracker (CRT). The Forms Module forms are not as mobile-friendly as the RequestTracker has its own mobile form.
Form Center Module
The Form Center module is the recommended form creation tool for your website. The Form Center module has drag-and-drop functionality as well as a preview as you go back-end. Form Center forms are mobile-friendly.