Set Up an Intranet User

You can have a separate group for intranet users. This helps your site stay organized and allows the right people to view the right pages. The process of setting up intranet users is similar to that of setting up regular users. 

Important Notes

• View a list of supported Platform IdP (Identity Provider) Integrations.
• If the user already has a Single Sign-On account, you will not have to create an additional username and password for their Web Central account. Available user fields will only include First Name, Last Name, Email Address, and Photograph.

Instructions

1. Sign in to your site
2. Select Modules and on the Site Tools tab, select User Administration
   
   
3. Select Add User
   
   
4. Fill in the account information
   
   
   • First Name (required): Enter the user's first name.
   • Last Name (required): Enter the user's last name.
   • Username (Only available for sites not on the CivicPlus Platform): Enter a username.
   • Password (Only available for sites not on the CivicPlus Platform): Add an initial password, 5 characters or longer; this will be changed when they first sign in.
   • Email Address (required): Enter the user's email address.
     
     Note: Email addresses will allow the users to retrieve their password if they forget it as long as they know their username. When you enter the email address, the user's first name and last name will auto-populate.
   • Photograph: Click Add to upload a photo of the user.
   • Start Date: Enter the user's start date.
   • End Date: Enter the user's end date (if applicable).
5. Scroll past Back-End Groups and check the appropriate Front-End Groups
   
   
   Note: A group must be published in order for the assigned permission to be active.
6. Click Save and Publish at the top of the page
   
7. The user may receive an email to validate their account and create their password
   
   Note: If a verification email does not arrive, please check the email's spam filter and ensure the email provider is not blocking emails from noreply@civicplus.com. Click the forgot password link on the sign-in screen to send a new verification email. If you continue to have issues, contact CivicPlus Support. View the Expired Verification Email article for more information.