Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Import Job Subscribers

  • Updated:

This article will show you how to import job subscribers.

  

Important Notes

  • Importing subscribers will send a confirmation email out to those being imported and they will not show in the list until they confirm. There is an option to bypass this using a prompt. If this option is not showing for you, please contact support.
  • Existing subscribers will keep their format preferences.
  • Existing subscriptions will not be removed.
  • Ensure Allow Subscribers is selected for the category before importing.

 

File Format

The file must be a text file with a file name extension ".txt" or ".csv".

 

Format Rules

  • Fields must be tab or comma-delimited.
  • Each record should be placed on a separate line.
  • All fields must be present, even if empty.
  • Only the SMS Number may be empty.
  • Blank lines are allowed/ignored.
  • Duplicate entries will be ignored.

 

Fields (In Order)

  1. Email Address: Limited to 255 characters.
  2. SMS Number: Should be empty, or in formats ########## or ###-###-####.
  3. Subscription Type: Limited to values "email", "sms", and "both" (without quotes).

 

Who can use this feature?
System Administrator | Owner

 

Instructions

 

  1. Sign in to your site
  2. Navigate to Modules and on the Content tab, select Jobs
    Modules menu with Jobs selected.
  3. Select the category you would like to add subscribers to
    Select category.
  4. Select Go to Subscribers 
    Go to Subscribers.
  5. Select Import Subscriptions
    Import subscriptions button.
  6. Click Choose File on the pop-up window to upload your .txt or .csv file
    Import subscriptions pop-up window.
    • Skip Confirmation Process: Subscribers are required to confirm their subscription prior to receiving notifications. Failure to comply with this regulation could result in loss of ability to send any notification through your website, or fines to your organization. If imported subscribers have already confirmed their request to receive your notifications, you may automatically confirm them by selecting the checkbox.
  7. Click Import File
    Import File button.
Was this article helpful?
0 out of 0 found this helpful
Return to top

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

0 comments

Please sign in to leave a comment.