We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Entry Pages Best Practice
Updated:
In this article, you will learn about a Best Practice for a department's entry page.
Best Practice: Consistent Department Pages
Main department pages should include similar types of the frequently requested information, such as contact information, hours of operation, and answers to frequently asked questions.
Reasoning
Providing information that is frequently requested from a department, enables a resident to seek and find information on their own schedule and lowers the need for a resident to call the department or appear in person.
Example
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