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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

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3 comments

  • Jenny Larkin

    It would be helpful to know other basic issues that might arise with Form Center attachments. We have a user who cannot upload a simple 400k (small) PDF to a Form. If it's not the type of attachment, what else could it be? Is the form browser-specific? Could it be an unsupported browser? That information might be helpful to include on this page. Thank you :)

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  • Jamie Shannon

    Jenny, I recommend contacting support. Forms are not browser specific, but this could play a part if it is outdated, so that will be important information. Support will of course have a number of other questions and troubleshooting steps they will walk you through. 

    Thank you.

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  • Gretchen Pearsall

    This article was extremely helpful in planning a photo contest. Thank you for having it easily available!

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