This article will show you how to add a category to RequestTracker.   

Important Note

• By default, this function is turned off. To have this function turned on, please contact your Client Success Manager or Support
• All sales before July 1, 2020 will have this version of CRT™. If your contract started after this date, please view the information for the new CRT package. 

Instructions

1. Go to Modules > Content > RequestTracker
   
   
2. Select Add Category on the right-hand side
   
   
3. Fill out the form
   
   
   • Category Title: Title of the request
   • Sender Name: Add sender's name
   • Reply to Address: Add a reply-to address
   • Permissions: Assign appropriate permissions (if applicable)
     • View: Users can only view content
     • Read-Only: Users can only read content
     • Author: Can create modify items and submit them for review, can modify unpublished items
     • Publisher: Modify, delete, create, or publish items
     • Owner: Full rights to the module
4. Scroll to the top and click Save or Save and Publish