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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Troubleshoot: Can't View Live Edit Tabs

  • Updated:

The most common cause for missing Live Edit tabs is that the user does not have high enough permissions to make changes to the page. The following instructions will allow you to check the permissions.

 

Who can use this feature?
System Administrator | Owner

 

Troubleshooting Steps

 

Other Troubleshooting

If the user does have permission and still cannot see the tabs, try with a different user or system administrator to locate the tabs in Live Edit mode. If even they cannot see the tabs as another user, please contact Support.

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