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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

View Original Subscription Date

  • Updated:

In Subscriber Management, you can see a user's original subscription date.

 

Important Note

  • If the subscriber signed up prior to 2012, their subscription date information may not be available.

 

Who can use this feature?
This feature is permission-based, a user will see the subscribers based on their rights of the modules that send notifications.

 

 

Instructions

  1. Sign in to your site
  2. Navigate to Modules and on the Site Tools tab, select Subscriber Management
    Navigate to subscriber management.
  3. Find the subscriber or list
    Select a subscriber or list.
    • Module: Select a module
    • Category: Select a category (or all categories) for that module
    • Search Term: Search by Email Address or Phone Number
    • Search: Click the search button to retrieve results
  4. View their subscription date in the far-right Original Subscription Date column
    Original subscription date.
  5. To sort by Original Subscription Date (either Ascending or Descending) click the Original Subscription Date column header
    Original subscription date column header.
    • Up Arrow: Sort from oldest to newest.
    • Down Arrow: Sort from newest to oldest.
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