In Subscriber Management, you can see a user's original subscription date.

Important Note

• If the subscriber signed up prior to 2012, their subscription date information may not be available.

Instructions

1. Navigate to Modules > Site Tools > Subscriber Management.
   
   
2. Find the subscriber or list.
   
   
   • Note: If the subscriber or list is not easily accessible, use the Filters.
     
     
     • Module: Select a module.
     • Category: Select a category (or ALL categories) for that module.
     • Search Term: Search by Email Address or Phone Number.
     • Search: Click the search button to retrieve results.
3. View their subscription date in the far-right Original Subscription Date column.
   
4. To sort by Original Subscription Date (either Ascending or Descending) click the Original Subscription Date column header.
   
   
   • Up Arrow: Sort from oldest to newest.
   • Down Arrow: Sort from newest to oldest.