CivicPlus typically obtains a PFX file from our customers. PFX stands for Personal Information Exchange Format, and it exchanges public and private objects in a secure single file. Once your Customer Success Manager processes your request to provide your own SSL certificate, a CivicPlus technician will reach out to you and will provide you with a method to transport your file safely.
We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
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