Learn how to identify and troubleshoot some of the reasons why you can't add a Redirect to your domain.

Reserved URLs

If you are not able to add a redirect, you may get a prompt that says the URL is reserved.

This occurs when part of the From URL is linked to a redirect that is already active on your website and cannot be changed. This is most often related to a feature (such as /calendar) or a hard-coded page (such as accessibility). These already have set destinations and cannot be used.    

Overwriting

You may receive an error about a From URL not being able to add a redirect due to the risk of overwriting.

This means that the From URL already exists within the system. This can be under either All Sites or under a specific URL.