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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Find My DNS Records

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3 comments

  • Vanessa Fronce

    Can an example of exactly what DNS records need to be provided be added to this article? (ex. A records, MX records, CNAME records...) and/or definitions of these terms?

    The I'd Like to Request an Enhancement button redirects to the main CivicEngage Help Center page.

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  • Alaina Coffee

    Hi Vanessa, the answer is all of them. When transferring DNS management to us the client must provide all records that exist. The client can request an export of all records from their DNS provider, preferably in the BIND format.

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  • Jackson Wright

    Hi Vanessa,

    Please visit this link to Request an Enhancement: https://www.civicengage.civicplus.help/hc/en-us/community/topics#FeaturedRequests

    Thank you,

    Your Help Center Team

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