We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Outbound Email Properties
Updated:
Transport Layer Socket (TLS) is not enabled for outbound emails from Municipal Websites Central sites. They use a basic SMTP (Simple Mail Transfer Protocol) service, which can only have TLS globally enabled or disabled. TLS is disabled since some customers don't have certificates for their email service's domains. If this were to be globally enabled, some customers would see email delivery issues.
You can have outbound emails from your site use TLS by relaying them through your email server. However, once the relay is confirmed to be working, your organization will have to manage all email-related issues. If you are interested, please contact your CivicPlus Account Manager before taking action.
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