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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Clear the Google Chrome Cache

  • Updated:

This article will show you how to clear the cache for the Google Chrome browser.

 

Important Note

Ensure that the Time Range is set to All time when clearing your cache.

 

Instructions

  1. Open the Google Chrome browser
    A Google Chrome browser desktop shortcut.
  2. Click the More menu (three vertical dots icon) next to the user icon
    The More menu icon in the top-right corner of the Chrome browser.
  3. Click the Delete browsing data option
    The Delete browsing data option within the More menu.
  4. On the Delete browsing data dialog, ensure you are viewing the Advanced tab
    The Advanced tab on the Delete browsing data dialog box.
  5. Review each information field and check the checkboxes to the left of the information you wish to remove
    The fields on the Advanced tab of the Delete browsing data dialog box.
    • Time range: Select All Time from the dropdown list
    • Browsing history: Clears your browser history and any address bar auto-completes
    • Download history: Clears your download history
    • Cookies and other site data: Signs you out of most sites
    • Cached images and files: Clears cached images and files
    • Passwords and other sign-in data: Clears passwords
    • Autofill form data: Clears auto-fill data for forms
    • Site settings: Clears saved site settings
    • Hosted app data: Clears hosted app data
  6. Click the Delete data button
    A blue, rectangular Delete data button in the bottom right corner of the Delete browsing data dialog box.
  7. The Google Chrome cache has been cleared

 

Resources

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

2 comments

Date Votes
  • Janine Borja
    • Edited

    Can we please have articles created for clearing cache on all accepted browsers? Not just Chrome? I've had an article from Indiana University provided to me as a resource. We should have something that comes directly from CP available to reference. 

    0
  • Becca Drake

    Hi Janine!

    CivicPlus recommends Google Chrome as your primary browser. I have added links to instructions for other browsers in the resources section of this article. I hope this helps!

    Thank you,
    Your Help Center Team

    0

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