Overview 

Within the Notify Me module, you can set a specific sender name to appear as the From identity on an email when a user confirms their subscription as well as when they receive an email. This article walks you through how to set a sender name.

Important Notes

• If a user subscribes to multiple lists, the default CivicPlus listserv@civicplus.com sender name will appear.
• Ensure you are using a valid email address
• Before making this change we recommend that you review your SPF records to help ensure successful delivery. You would most likely want to include the IP ranges of CivicPlus:
  • ip4:208.90.188.0/22
  • ip4:207.38.72.0/21
  • ip4:192.196.0.0/24

Instructions

1. Navigate to Modules > Content > Notify Me
   
   
2. Either Modify a Category or Create a New Category
3. Set a Sender Name and Reply Address
   
   
   • Sender Name: This is the name that you would like to display with the list, such as "Public Safety" or "City of CivicCity"
   • Reply Address: This is the email that you would like replies to go to, such as "noreply@civiccity.com"
4. Click Save at the top of the page