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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Remove Rich Text Formatting

  • Updated:

Content created in another source such as Microsoft Word or Google Docs that is transferred into a rich-text editor such as the Editor Widget will often include underlying HTML code. This hidden code can cause formatting changes that may affect the way your content displays, or may even affect your ability to edit the content itself. This is especially important for existing CivicPlus clients preparing for a redesign.

 

Who can use this feature?

System Admin Slash Owner Slash Publisher Slash Author

 

Instructions

In order to ensure the content that you paste into an editor is "clean" or free of this underlying HTML code, you will want to ensure you are "plain-pasting" your content.

 

Windows

  1. On a computer using a Windows operating system, you will want to use Ctrl + Shift + V to paste your content without formatting.

 

Mac

  1. On a Mac, you can use Command + Shift + V.

 

Cleaning Existing Content

The Editor Widget recognizes rich formatting that a user pastes and will alert the user with a pop-up message to ask if they would like to clean the original formatting before they paste it into the Editor.

clean original formatting pop-up message

 

HTML Washer Instructions

You may also use an HTML cleaner tool to remove rich text formatting. 

 

Note: CivicPlus does not endorse any specific tool for this purpose, but there are many different tools available for free online that you can use. One such tool is the HTML Washer.

 

  1. Copy the HTML from the Code View of the Editor Widget
    copy HTML
  2. Go to the HTML Washer site
  3. Paste the copied code into the HTML Washer
    HTML washer
  4. Click the Wash button
    wash button
  5. Scroll down and Copy the washed code
    copy button
  6. Paste the code back into the Code View of the Editor Widget on your page
    code view
  7. Use the Editor Toolbar to apply the font, color, and class formatting for the text as needed
    editor widget toolbar
  8. Click the green checkbox to exit the Editor Widget
    green checkbox
  9. Click Save
    save

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

2 comments

Date Votes
  • Caryn Jackson

    CTRL-SHIFT-V is not clearing the style tags; neither is "Clear Formatting". It only removes the link, but not the rest of the formatting. Is this functioning properly?

    0
  • Becca Drake

    Hi Caryn,

    You may be experiencing an issue, please contact support!

    Thank you,
    Your Help Center Team

    0

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