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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Subscriber Management Overview

  • Updated:

Subscriber Management gives users easy access to a consolidated list of subscribers. Users will only see subscribers to modules that they have permission to. 

 

With Subscriber Management you can export, delete, filter, and search for users. The search feature allows you to search by email or by phone number. The filter allows you to filter through different modules and categories that are relevant to your permissions.

 

If You Need More Subscribers

If you have reached your subscriber allotment (such as the number of SMS subscriber limit), this can be increased. To purchase additional subscribers please contact your CivicPlus Account Owner or Customer Success Manager. If you are unsure who your Customer Success Manager is, contact the Customer Success Team.

 

  1. Sign in to your website
  2. Open the Modules menu and on the Site Tools tab, select Subscriber ManagementSubscriber Management is located in the Site Tool modules.
  3. View the list of subscribers
    Subscriber Management page.

 

 

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