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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Form Center and Forms: PCI Compliance

  • Updated:

The Forms and Form Center modules cannot contain sensitive information, per Payment Card Industry (PCI) Compliance regulations.  

  

If you require the ability to save and transmit sensitive payment data, our ePayment module is PCI-compliant, as it utilizes third-party hosts to secure sensitive data. However, it will not collect other non-payment-related sensitive data, such as Social Security Numbers. 

 

If you do secure sensitive information and are found to be non-compliant with PCI regulations, CivicPlus will need to manually purge all collected form submissions with the identified form(s).

 

If you would like a record of all data from the form before we purge its contents, please download and/or export the form submissions within two business days. After, CivicPlus will permanently purge all information from the form(s). 

 

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