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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Bulk Activate or Deactivate Request Tracker Users

  • Updated:

Who can use this feature?

The System Admin icon.

 

 

Overview 

This article will show you how to bulk activate a user or make a user inactive.  

 

Important Note

  • Users must be a member of a group with permissions to Request Tracker (managed via Group Administration or the Permissions tab in the Request Tracker module) and be active in the Users Tab in the Request Tracker module.
  • All sales before July 1, 2020 will have this version of CRT™. If your contract started after this date, please view the information for the new CRT package. 

 

Instructions 

  1. Navigate to Modules > Content > RequestTracker
    The RequestTracker on the modules menu.
  2. Navigate to the Users tab
    The Users tab.
  3. To select all users, click the checkbox next to either Active Users or Inactive Users.
    The users' checkboxes.
    • Alternatively, select multiple users if you want to make multiple users, but not all, Active or Inactive.
  4. Click Bulk Actions 
    The Bulk Actions button.
  5. Select Make Active or Make Inactive
    The Make Active or Inactive Bulk Action buttons.
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