Skip to main content
Important Support System Updates Are Underway | Learn More...

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Transfer Subscribers Between Export and Import Lists

  • Updated:

When you export a Subscriber list from a module other than Subscriber Management, the exported file is a tab-delimited .TXT file. The Import Subscribers function requires a .TXT or .CSV file that is comma delimited and requires fewer columns than the exported file. This article will show you how to modify the file that you obtained with the Export function so that it can properly import subscribers as well.

  

Important Note

  • This article uses Microsoft Excel for the instructions.
  • You can also complete this process with a text editor, but a spreadsheet application makes the process much easier.

 

Instructions

  1. Open the .CSV file that you obtained with the Export Subscribers function
  2. Delete the fourth column (should only be populated with OK)
    Delete fourth column.
  3. Select File
    Excel, select file.
  4. Select Save As
    File menu, save as.
  5. Change the file type to CSV (Comma delimited) (*.csv)
    Select CSV file format.
  6. Click Save
    Save button.
  7. Use the .CSV file to import subscribers.

 

Resources

Was this article helpful?
0 out of 0 found this helpful
Return to top

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

0 comments

Please sign in to leave a comment.