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Use TikiLive to Update a Video's Thumbnail

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This article will show you how to use TikiLive to update the thumbnail of one of your existing CivicMedia videos.

 

Who can use this feature?

System Admin icon with an orange lock. Slash. The Owner icon with a green person. Slash. The Publisher icon has a yellow plus.

 

Instructions 

  1. Navigate to TikiLive
  2. Click Log In
    The TikiLive log in button.
  3. Enter your Username and Password then click Login
    The TikiLive username and password screen.
  4. Navigate to My Profile > Account Dashboard
    The user profile menu's account dashboard option.
  5. Select the Published Videos tab, click Edit next to the video you want to change the thumbnail on
    TikiLive Published videos and video edit button.
  6. Scroll down to Video Thumbnail and select Browse or Grab Screen
    The video thumbnail capture options.
    • Browse: Upload a new photo from your computer
    • Grab Screen: Select a frame from the video
  7. Choose to Crop Video Thumbnail
    The video's crop video button.
  8. Select Update Details
    The update details button.
    • Note: The new thumbnail may take up to 24 hours to update on the site.
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