Skip to main content
Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

Search

Chrome Will Not Update Favicon

  • Updated:

This article will help you understand why your Favicon will not update. It will also show you the steps you can take to troubleshoot a Favicon that will not update in the Google Chrome browser.

 

Who can use this feature?
System Administrator | Owner | Publisher

 

Favicon Update Issue

Sometimes, your favicon will not update in Google Chrome. That is because Chrome is looking at https://<SiteDomain>/favicon.ico instead of https://<SiteDomain>/images/favicon.ico, even though that is what all the other browsers are looking at.

 

To fix this, you must create a redirect and clear your site cache. After this, the Chrome browser should update appropriately on your next visit to the page(s).

 

During the redirect creation process, you will need to apply the redirect to All Sites.

 

When prompted, use the following information for the redirect links:
The Link From and Link To text boxes on the Add Redirect screen with relative URLs for the favicon.

  • Link From: /favicon.ico
  • Link To: /images/favicon.ico

 

Resources

Was this article helpful?
0 out of 0 found this helpful
Return to top

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

0 comments

Please sign in to leave a comment.