Within the ePayment Center module, you can create a secure, PCI-compliant payment gateway for your online services with CivicPlus Pay (“Pay”). Providing flexible payment solutions, Pay offers integrations with commonly used payment gateways and has established partnerships with some of those vendors to provide a more seamless and efficient process for our clients.
- Offers online payment solutions to your citizens without risk to your organization.
- Makes sure that your citizens’ financial information is secure.
- Allows citizens to pay for services, reservations, licenses, etc., through your website or onsite with EMV.
- Integrates with key CivicEngage modules.
- Gives you the flexibility to select a payment solution that best suits your needs, from Global Payments Integrated to any of the other supported, commonly used payment gateways.
- Ability to customize or make changes to any form you create
- Email notifications sent out instantly to both the customer and the client when the transaction is made
- Ability to export financial reports instantly with a click of a button
- Integration with Activities, Forms Development Tool, Form Center, Facilities, Licenses and Permits, and Real Estate Locator
If your organization is experiencing trouble, contact CivicPlus Support. The Support Team will determine if the problem is with the CivicEngage ePayment Center, CivicPlus Pay, or with one of the supported payment processors. If the issue is with the payment processor, CivicPlus support may direct you to contact the payment processor's support team.
Legacy Gateway Support Discontinued
As CivicPlus Pay represents the preferred payment solution for all CivicPlus clients, we have discontinued the support of creating new payment processor gateway configurations for our legacy providers, such as Heartland, Elavon, and PayPal.
- CivicPlus no longer supports the provision of legacy ePayment Center payment gateways, such as Heartland, Elavon, PayPal. All new payment gateway setups must be with CP Pay, either Global Payments Integrated or one of the supported payment gateways.
- CivicPlus Pay is CivicPlus’ preferred payment solution where you can create a secure, PCI-compliant payment gateway for your online services. To learn more about our payment application, please visit CivicPlus Pay.