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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Modify a Reservation from the Facility

  • Updated:

This article will show you how to update an existing Reservation within the Facility module.

 

Important Note

  • This option is only available if the reservation was made through the Facilities module. If you made the reservation through the Calendar module, you must go to the Calendar module and modify it there.

 

Who can use this feature?
System Administrator | Owner | Publisher | Author

 

 

Instructions

  1. Sign in to your site
  2. Navigate to Modules and on the Content tab, select Facilities
    Modules menu with Facilities selected.
  3. Select the category that contains the facility with the reservation
    Select a categor.y
  4. Click Actions next to the desired Facility
    Actions button.
  5. Select View Calendar
    Actions menu, view calendar.
  6. Locate and click on the desired Reservation
    Select reservation.
  7. Click the arrow next to the reservation name
    Menu arrow.
  8. Select Modify
    Arrow menu, modify.
  9. Modify the fields
    Modify reservation pop-up.
    • Reservation For: Select the facility
    • Single / Recurring Event: Indicates if the event is a Single or Recurring Event
    • Single Event:
      Single event, day and time selection.
      • From: Choose a start date and time
      • To: Choose an end date and time
      • All Day: Click to indicate that the event occurs all day
    • Recurring Event:
      • Start Time / End Time: Indicate times
      • Recurrence Type: Choose daily, weekly, or monthly
        • Daily:
          Daily recurring event.
          • Every x day(s): Choose a recurrence cycle
          • Every day: Choose to repeat every day
          • Start Date: Add a start date
          • End: Choose an end date and number of occurrences
        • Weekly
          Weekly recurring event.
          • Every x weeks on: Choose a recurrence cycle and specify days
          • Start Date: Add a start date
          • End: Choose an end date and number of occurrences
        • Monthly:
          Monthly recurring event.
          • Day x of every x month(s): Configure your recurrence cycle
          • The x x of every x months" Choose which day of which months to repeat on
          • Start Date: Add a start date
          • End: Choose an end date and number of occurrences
  10. Click Check Availability and Continue
    Check availability and continue.
    Note: You may receive the notice that This facility is not available during this time. You can book it anyway by clicking Proceed with Reservation or choose a new date/time.
    Proceed with reservation button.

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

2 comments

Date Votes
  • Loralee Bean

    Is it possible to modify information other than the date and time of a reservation?  We can do this in the calendar module, so why not the facility module?  If the form is submitted with information that needs to be corrected, we need to be able to modify this information.

    Thank you

    0
  • Michael Volkmar

    Yes I agree, that would be a helpful feature.

    0

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