You can submit, receive updates on, browse through, and vote on feature requests right from the Help Center. This article will show you how to submit a feature request.
Important Note
To submit feature requests, you must sign in to the Help Center.
Instructions
- Navigate to the Help Center home page
- Select the Community: EngageExchange option
Note: You may be prompted to log in. If you have never logged into the Help Center before, you will need to create a new account. - Scroll down to the Community section
- Click the Submit Product Ideas link
- Click the topic that best fits your feature request
- Click the blue button labeled New Post on the right side of the screen above existing Feature Request posts
Note: You can also select the blue button labeled New Post in the center of the bottom of the screen below existing Feature Request posts, but choosing this option will not automatically assign your post to the topic selected in Step 5 above. - Fill in the request fields
- Title: Ensure the title is clear and concise
- Details (optional): Include details about your feature request idea
-
Topic: Ensure that the desired feature request topic appears in this field
Note: If you navigated to the current screen by selecting one of the Feature Request topics in Step 5 above, this box will be auto-filled.
- Click the blue button labeled Submit at the bottom of the screen below the Topic field
- Your Feature Request is posted to the EngageExchange
Feedback About the Article
Let us know what was helpful or not helpful about the article below.4 comments
Unable to find "Community Center" and "Feature Requests" after going to this link anymroe:
https://www.civicengage.civicplus.help/hc/en-us
Hello Michael Tjoelker!
We've updated and improved our CivicEngage community by launching the ENGAGEXCHANGE. We've also redirected our feature request section to live under the topic 'Submit Product Ideas.' Our hope is that by aggregating the requests together we can improve the visibility of submitted ideas to the community in order to generate more discussion and opportunities to vote on the best ideas.
Thank you for the update. Is this article going to be updated with this new information?
Also, I'm not seeing the vast majority of feature requests under the "Submit Product Ideas" section. I recall there being quite a few others that had a lot of votes and comments. For example, a request for Form Center submissions to include attachments in submission e-mails, and a request for Form Center exports to include attachments. Those are just a couple from the top of my head that I'm not seeing.
What happened to all of those, and is there a link we can use to review them?
Thanks!
Hey Michael Tjoelker,
You bet! We've updated this article to reflect the new process.
For previous product idea submissions, we transferred over the last 90 days of ideas. For the others, we plan to review those that didn't have a response and/or any active discussion and determine if they are good candidates to bring over. For any items that the product team responded to, we will not migrate those into the ENGAGEXCHANGE.
Thank you!
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