Skip to main content
Web Central Quarterly Enhancements Webinar | Watch Now...

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Question Marks in Place of Apostrophes

  • Updated:

Word and other document software may replace characters automatically due to grammar rules. These replacement characters may not display in Notify Me® or CivicSend messages properly and may instead display as a question mark (?).

  • Example: Word auto-replaces apostrophes with single-quote marks. Apostrophes display fine in most browsers, but single quotes may not.  

 

Examples

Characters 34 and 39 will display properly in both ANSI and Unicode. All others will display as? depending on display settings.

Char Dec Hex Entity Name
" 34 22 " QUOTATION MARK
' 39 27   APOSTROPHE
‘ 8216 2018 ‘ LEFT SINGLE QUOTATION MARK
’ 8217 2019 ’ RIGHT SINGLE QUOTATION MARK
‚ 8218 201A ‚ SINGLE LOW-9 QUOTATION MARK
‛ 8219 201B   SINGLE HIGH-REVERSED-9 QUOTATION MARK
“ 8220 201C “ LEFT DOUBLE QUOTATION MARK
” 8221 201D ” RIGHT DOUBLE QUOTATION MARK
„ 8222 201E „ DOUBLE LOW-9 QUOTATION MARK
‟ 8223 201F   DOUBLE HIGH-REVERSED-9 QUOTATION MARK
… 8230 2026 … HORIZONTAL ELLIPSIS

 

Recommendations

At this time our best recommendation is to disable auto-formatting in Word and other document software. Please note that this is not supported.

Was this article helpful?
0 out of 0 found this helpful
Return to top

Feedback About the Article

Let us know what was helpful or not helpful about the article below.

0 comments

Please sign in to leave a comment.