We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
View Statistics in RequestTracker (New CRT)
Updated:
This article will show you how to view statistics in RequestTracker.
Who can use this feature?
Important Note
All salesafter July 1, 2020will have thisnew version of Citizen RequestTracker (CRT™). If your contract started before this date, please view the information for theoriginal CRT package.
Instructions
Navigate to Modules > Content > RequestTracker
Select the Statistics tab
Select a Start and End Date to view statistics for
Click Search
View the results in the table below
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