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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Export Statistics (New CRT)

Updated: February 08, 2023 21:00

This article will show you how to export statistics from the new Citizen RequestTracker (CRT).

Who can use this feature?

System Admin

Important Note

All sales after July 1, 2020 will have this new version of the CRT™. If your contract started before this date, please view the information for the original CRT package.

Instructions

Navigate to Modules > Content > RequestTracker
Select the Statistics tab
Select a Start and End Date to view requests
Click Export
The file will automatically download, click to open the file
- Note: This step will change, depending on your browser.
Open the file to view the report