Overview 

This article will show you how to move and close the Live Chat feature in CivicEngage. Live chat can also be reopened at any time. Our Support staff is ready to answer your questions and help you successfully use your site.

Instructions

1. Navigate to the back-end of your site
2. Select the Help bubble
   
3. To move the Help bubble, click and hold the Grid icon to drag it to a new location
   
   
4. To remove the Help bubble, hover over it select the X
   
   • Note: If you have removed the live chat bubble and wish to reopen it, select Help > Chat with Support and the live chat will reappear on your page
     

Resources

• Use Live Chat
  
• Contact Support via Web Form