Third Party DNS Support Resources

While CivicPlus will do everything we can to assist with DNS questions and requests, we are limited in our ability to troubleshoot/make changes to DNS zones that are hosted with a third party. For these cases, it is best to reach out to the DNS host directly for assistance.  

Here are some of the most common DNS providers and their contact information

GoDaddy

Phone: 1-866-938-1119

Help Center (includes Chat Support): https://ca.godaddy.com/help/manage-dns-records-680

AWS Route 53

How to Contact Support: https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html 

Google Public DNS

Help Center: https://developers.google.com/speed/public-dns/groups 

Open DNS

Support Help Center and Log in Page: https://www.opendns.com/support/