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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

iPhone Category

Updated: February 02, 2023 19:48

Important Note

All sales before July 1, 2020 will have the original version of CRT™. If your contract started after this date, please view information on the new CRT package.

Overview

Since the Forms module is not mobile responsive, any users visiting Forms or Request Tracker on a mobile device will be directed to use the iPhone form. The form and category should not be unpublished or deleted as Request Tracker will not function properly without them.

iphone category

Access

Even though it is titled iPhone, this does not limit non-iPhone users from accessing the form. Any users on a mobile device will have access.

There is no way to give users on mobile devices access to a different form. The current functionality is expected and hardcoded in the modules.

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