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Attention customers within hurricane impacted areas:
Due to widespread impacts resulting from hurricanes, CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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Viewing Events Data in Google Analytics in Universal Analytics

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2 comments

  • Susan Spainhour

    Why does no data show for events when I follow these instructions? 

    0
  • Jamie Shannon

    Susan, 

    There could be a number of reasons. Are you able to see any other data? Are you the authorized user for the Google Analytics account? A request submitted by your organization would have specified the user and email address to access this information. If that is you, be sure you are logging with that email address, your browser may be trying to log you in with another email address/account.

    If you are unsure if the access request was submitted for you or a different user to have access, you may want to verify that with a System Administrator on your website. If you still have questions, please reach out to Client Support or your Account Manager.

    Thank you.

    0

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