CivicPlus Support staff is able to help guide with logging in using the correct email address according to what was submitted on the Access and Waiver Form.
CivicPlus Support is able to change your organizations' Google Analytics user upon request, in writing.
CivicPlus Support can provide basic data collection troubleshooting to determine if the issue lies with custom development done by CivicPlus or is a standard Google Analytics metric.
CivicPlus Support cannot provide how-to tutorials on a client by client basis. Your best resource is the extensive Google Analytics Help Center available online.
CivicPlus Support cannot set up custom configurations: such as, but not limited to: Reports, dashboards or settings within your Google Analytics accounts.