Overview

This article will show you how to create an account for the CivicEngage Central Help Center. An account is required if you wish to sign in to view Release Notes, submit a feature request, or view your support tickets.

Important Notes

This account is different than what you use to log into your CivicEngage Central solution, however, we do recommend using the same email address. You can use the same account to log in to any of the CivicPlus Product Help Centers.

Instructions

1. Click Sign In on the top right corner of the Help Center
   
2. A sign-in screen will pop up, select the Sign-up link in the bottom left corner
   
   
   • Note: Click Get a password if you have had previous email communication with our Support team
     
3. Enter Your full name and email
   
   
   • Note: We recommend registering with the same email address you use to sign in to your CivicEngage Central system so that you will be able to view past Support tickets
4. Click Sign up