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Becca Drake

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Recent activity by Becca Drake Recent activity Votes
  • Enable a Database Form

    You can enable the Database Form to ensure that the submissions are viewable in a .CSV format.    Who can use this feature?     Instructions    Navigate to Modules > Content > Forms Select ...

  • Delete a Category from the Forms Module

    This article will show you how to delete a category in the Forms module. Forms allow you to organize your documents in one central area.    Who can use this feature?     Important Notes     ...

  • Create a Form in Forms Module (CRT Only)

    This article will show you how to create a form in the Forms Module for the Citizen Request Tracker (CRT).   Who can use this feature?     Disclaimer     Information submitted to any form f...

  • Create a Category in the Forms Module

    This article will show you how to create a category in Forms.   Who can use this feature?     Important Note     It is recommended to use the Form Center for any regular, non-Request Tracker...

  • Forms Overview

    The Forms Module should only be used with the Citizen Request Tracker. For all other forms, please use the more customizable and robust Form Center Module.    Functions Creates forms that allow u...

  • Graphic Links Overview

    The Graphic Links module allows you to place graphics on your site as links to other pages. This module receives frequent use on home pages and in the sub-navigation column of interior pages. Graph...

  • View Statistics in Request Tracker

    This article will show you how to view statistics in RequestTracker.   Who can use this feature?     Important Note    All sales before July 1, 2020 will have this version of the Citizen Requ...

  • Modify RequestTracker Forms

    This article will show you how to modify RequestTracker forms.   Who can use this feature?     Important Note     The RequestTracker forms are all located in the Forms module. An Unpublis...

  • New User Account Validation

    If you Create a New User when you submit a request on behalf of a user, an email will be sent to that user requiring them to validate their account.        If the account is not validated within ...

  • Add a Channel

    This article will show you how to add a Channel.      Who can use this feature?     Instructions Navigate Modules > Content > CivicMedia™ Select Add Channel Fill in the information Channel ...