Becca Drake
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Articles
Recent activity by Becca Drake-
Alert Center Overview
The Alert Center graphically shows when there is an emergency/important notification in the area. You can enable the alert and post updates to the alert. You can choose from multiple looks/layouts ...
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Create a Form
This article will show you how to create a form in Form Center. Disclaimer Information submitted to any form fields will be transmitted via email for administrator notification and thus are not e...
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Add a RequestTracker Category
Who can use this feature? This article will show you how to add a category to RequestTracker. Important Note By default, this function is turned off. To have this function turned o...
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Opinion Polls Overview
In the Opinion Polls module, customers can choose to have as many poll categories as they need. Each poll category, such as Police Polls or Community Event Polls, has a link that can be copied so...
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Assign Users to a RequestTracker Form (New CRT)
You can assign users to a RequestTracker form, which will alert them of submissions. Who can use this feature? Instructions Navigate to Modules > Content > RequestTracker Underneath ...
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Close a Request
Who can use this feature? This article will show you how to close a Request. Important Note All sales before July 1, 2020 will have this version of CRT™. If your contract started after...
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Create Field Sets
You can create custom field sets for your forms in Form Center. Field Sets are groups of fields that you can add to a form at one time. Who can use this feature? Instructions Navigat...
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Remove a RequestTracker Category
Who can use this feature? This article will show you how to delete a RequestTracker category. Instructions Go to Modules > Content > RequestTracker Select the category you’d like to ...
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Form Center Overview
In the Form Center, you can create online forms from scratch via simple drag-and-drop functionality. You can customize any form to look similar to paper forms and you also have the option to collec...
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Make Users Active or Inactive in RequestTracker
Who can use this feature? This article will show you how to manage users in the original RequestTracker. Important Note You have to be a Citizen RequestTracker (CRT) user and have permiss...