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Becca Drake

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Articles

Votes on activity by Becca Drake Recent activity Votes
  • Remove Rich Text Formatting

    Content created in another source such as Microsoft Word or Google Docs that is transferred into a rich-text editor such as the Editor Widget will often include underlying HTML code. This hidden co...

  • View Files Uploaded to a Form

    This article will show you how to view files uploaded to a form.     Who can use this feature? System Administrator | Owner | Publisher | Author     Instructions   Navigate to Modules > Content...

  • Create an Intranet Document Center Folder

    You have the ability to set intranet permissions for the Document Center module. This gives you the ability to upload documents that are not relevant to the public, but helpful to the staff, such a...

  • Import Staff and Departments into Staff Directory

    This article will show you how to import Staff and Departments into the Staff Directory. You can use the import tool to easily add items.   Format Rules You must first create an Excel file with yo...

  • Modify RequestTracker Forms

    This article will show you how to modify RequestTracker forms.   Who can use this feature?     Important Note     The RequestTracker forms are all located in the Forms module. An Unpublis...

  • Add a Request Type

    Who can use this feature?   This article will show you how to add a request type in the original RequestTracker.   Important Note All sales before July 1, 2020 will have this version of th...

  • Original Request Tracker Overview

    The Citizen Request Tracker™ (CRT™) is used as a reporting and tracking tool to report problems in a community. Once a problem is submitted it gets routed and emailed to the correct department or p...

  • Add Photos via Live Edit Photo Gallery

    This article will show you how to add photos from the Live Edit Photo Gallery. You can also add photos via the Content Photo Gallery.    Who can use this feature?       Instructions  Navigate t...

  • Add a Photo Album

    This article will show you how to add a Photo Album to your Photo Gallery.    Who can use this feature? Note: Authors cannot publish a Photo Album.     Instructions     Go to Modules > Content...

  • Smooth Scrolling Anchors

    This article will show you how to enable smooth scrolling anchors.   Who can use this feature?            Important Note Smooth scrolling anchors can only be used on containers, they are not av...