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Jamie Shannon

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Articles

Votes on activity by Jamie Shannon Recent activity Votes
  • Switching between Multiple Properties

    When accessing Google Analytics, you will see one account and one property within the selection area. Use the dropdown menu to open up the window and find any other properties you have access to wi...

  • Why Am I Not Seeing Any Data Being Collected?

    If you have logged in to Google Analytics and are not seeing any data being collected. There are some items you can double-check before contacting CivicSupport.   Navigating from the Site Tools men...

  • CivicPlus Support Statement

    CivicPlus Support staff is able to help guide users with logging in using the correct email address according to what was submitted on the Access and Waiver Form. CivicPlus Support is able to chang...

  • Import Custom Dashboards in Universal Analytics

    These templates have been created to assist in getting started with the reporting in Google Analytics. Top requests have been taken and used to create a dashboard and reports that can be imported. ...

  • Import Custom Reports in Universal Analytics

    These templates have been created to assist in getting started with the reporting in Google Analytics. Top requests have been taken and used to create a dashboard and reports that can be imported. ...

  • Inability to Exclude Internal Traffic from Data in Universal Analytics

    In order to restrict Personal Identifiable Information (PII) data being passed to Google Analytics, CivicPlus has anonymized the IP addresses being collected by Google Analytics.   When IP addresse...

  • Viewing Events Data in Google Analytics in Universal Analytics

    Events in Google Analytics are user interactions on your website that cannot be tracked as pageviews within a session.    Instructions  Navigate to Behavior, then select Events Choose from Overv...

  • Viewing Site Search Data in Universal Analytics

    Expand Behavior list Expand the Site Search list Choose from one of the following to change to that view: Overview: The Overview report is a high-level view that outlines key metrics including...

  • Remove End Date Requirement From News Items

    A module-wide setting can now be found in the News Flash Properties to make an end date optional for news items.   Instructions Sign In to your site Click the Modules dropdown Click the Content ...

  • Link to a Module Within the Notify Me® List

    This article will show you how to link to a specific module on the Notify Me® list page.     Important Note The Calendar module was used for this walkthrough.   Instructions Navigate to the des...