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Jamie Shannon

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Articles

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  • Import Custom Dashboards in Universal Analytics

    These templates have been created to assist in getting started with the reporting in Google Analytics. Top requests have been taken and used to create a dashboard and reports that can be imported. ...

  • Import Custom Reports in Universal Analytics

    These templates have been created to assist in getting started with the reporting in Google Analytics. Top requests have been taken and used to create a dashboard and reports that can be imported. ...

  • Inability to Exclude Internal Traffic from Data in Universal Analytics

    In order to restrict Personal Identifiable Information (PII) data being passed to Google Analytics, CivicPlus has anonymized the IP addresses being collected by Google Analytics.   When IP addresse...

  • Viewing Events Data in Google Analytics in Universal Analytics

    Events in Google Analytics are user interactions on your website that cannot be tracked as pageviews within a session.    Instructions  Navigate to Behavior, then select Events Choose from Overv...

  • Viewing Site Search Data in Universal Analytics

    Expand Behavior list Expand the Site Search list Choose from one of the following to change to that view: Overview: The Overview report is a high-level view that outlines key metrics including...

  • Remove End Date Requirement From News Items

    A module-wide setting can now be found in the News Flash Properties to make an end date optional for news items.   Instructions Sign In to your site Click the Modules dropdown Click the Content ...

  • Link to a Module Within the Notify Me® List

    This article will show you how to link to a specific module on the Notify Me® list page.     Important Note The Calendar module was used for this walkthrough.   Instructions Navigate to the des...

  • Data Provided in Search Results

    When a user searches on a Web Central site, the search results will have the following   information:   Icon to indicate the type of result = Activities = Agenda Center = Alert Center = A...

  • Looker Studio Reports: Updating Control Fields

    When using existing Looker Studio templates, there are times when the charts and control will change due to a difference in the information gathered from a site.  If a control such as the Page Sect...

  • Differences with CivicPlus Google Analytics

    There may be some differences between a CivicPlus-created Google Analytics and one that you may have created and installed on your site.   Tracked items that would not be present outside of a Civic...