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Jamie Shannon

  • Total activity 728
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Recent activity by Jamie Shannon Recent activity Votes
    1. Modules
    2. Calendar
    3. Troubleshoot: "Timeframe is Unavailable" Error

    Tom Sluis Yes, this is only available for admins of the site. There is not a setting to allow front end users to book a reservation either outside the availability of that facility or overlapping a...

    1. Modules
    2. Form Center
    3. Form Center Overview

    Jerred Reed The Form Center without Encrypted Forms is not suitable for sensitive data due to the level of security required for transmission and storage of PII. The submissions information is sent...

    1. Pages
    2. Navigation
    3. Edit Mega Menu Options

    Hannah Parrish The Options button for the  Pages > Widget Options modal in Step 3 and 4 is located within the mega menu drop down area and not the top left button next to the Mega Menu items. Hover...

    1. Modules
    2. Forms (for CRT only)
    3. Exporting Results in Forms

    Rich, you are correct. Unless you are using Request Tracker, you are most likely not using Forms module for any reason. Form Center would be what you are using. There are many articles on Form Cent...

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    • Jamie Shannon
    • 0 votes
    1. Pages
    2. Navigation
    3. Remove Mega Menu Items

    Floyd, this article on hiding a page from the mega menu should help. There are more options for hiding pages such as hiding from all site menus or completely hiding a page from all menus and search...

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    • Jamie Shannon
    • 0 votes
    1. Modules
    2. Form Center
    3. Export Form Center Submissions

    Stephanie Lopez I see you have reached out to our Support team for resolution. That was going to be my suggestion. Thank you. 

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    • Jamie Shannon
    • 0 votes
    1. Modules
    2. CivicMedia
    3. Obtain CivicMedia Embed Code

    Kathi, We do have information under the CivicClerk Help Center. Media has mainly been tied to agendas and meetings, therefore lives under that umbrella. https://www.civicclerk8.civicplus.help/hc/en...

    1. Modules
    2. CivicMedia
    3. Obtain CivicMedia Embed Code

    It is current for clients that are still using the previous version of CivicMedia and not the new version of CivicPlus Media. The previous version was a module within the website and would be in yo...

    1. Getting Started
    2. Technical Assistance & Support
    3. Supported File Types for Upload

    Jenny, I recommend contacting support. Forms are not browser specific, but this could play a part if it is outdated, so that will be important information. Support will of course have a number of o...

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    • Jamie Shannon
    • 0 votes
    1. Modules
    2. Notify Me®
    3. Unsubscribe from All Lists

    Michael, to delete a subscriber, system admins can access the Subscriber Management module, Keep the filter on All Modules, search for the email, select those lists and delete the subscriber. https...