


Jamie Shannon
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Activity overview
Latest activity by Jamie Shannon-
Jamie Shannon commented,
Sheri Ouellette If you have marked your pages as sections, you will need to use the Page Section tracking filters. These filters are specific to the box that is checked on the page.
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Jamie Shannon created an article,
Add a Data Source in Looker Studio
While copying a report template in Looker Studio for the first time your site may not appear as a Dat Source option. In this case, you may need to add your website as a new Data Source. Important...
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Jamie Shannon commented,
Angie Chabot Great question. The reports with filters for Department Headers and page sections are not setup for pageviews because the way GA4 is collecting and sending the data for the custom dime...
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Jamie Shannon commented,
Robert Taylor I have forwarded this on to your customer success manager as it appears everything is setup correctly in your account. We are unable to provide a higher access as there are many sett...
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Jamie Shannon commented,
Tralana Pollard The name of that property is not a CivicPlus property as ours will start with TX-Allen. After looking into this, I do not see there is an access request from the city. I will email ...
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Jamie Shannon commented,
Tralana Pollard I am seeing these as options in the basic reports and in Looker Studio. Please be sure you are looking at the correct GA4 property. If you are looking at the correct CivicPlus GA4 p...
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Jamie Shannon created an article,
Check for the Correct Google Analytics Account
This article is to help you determine if you are looking at the correct Google Analytics property. There are a number of possibilities when you are logged into Google Analytics because multiple pro...
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Jamie Shannon commented,
Angie Chabot We will look into this and reach out directly to you. Thank you.
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Jamie Shannon commented,
Tralana Greene and Angie Chabot Thank you for calling this to our attention. We have created a new article and linked it above. When copying a template, control fields may change unexpectedly. Lear...
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Jamie Shannon created an article,
Looker Studio Reports: Updating Control Fields
When using existing Looker Studio templates, there are times when the charts and control will change due to a difference in the information gathered from a site. If a control such as the Page Sect...