Original Request Tracker
All sales before July 1, 2020 have the original version of CRTâ„¢
- Original Request Tracker Overview
- Activate or Deactivate Request Tracker Users
- Add a Canned Response as a Comment
- Add a Comment to a Request
- Add a Request Type
- Add a RequestTracker Category
- Add Rules and Alerts to a Request Type
- Associate Related Request Tracker Tickets
- Bulk Actions in Request Tracker
- Bulk Activate or Deactivate Request Tracker Users
- Change a Request Category
- Close a Request
- Copy a Link to a RequestTracker Category
- Create Canned Responses
- Delete a Request in RequestTracker
- Export All Requests
- Export Statistics from Request Tracker
- iPhone Category
- Make Users Active or Inactive in RequestTracker
- Modify a Category in RequestTracker
- Modify Email Confirmation Details
- Remove a RequestTracker Category
- Set Default View Preferences/Settings in RequestTracker
- Submit a Request on Behalf of a User (Old CRT)
- View a Map of All Requests
- View Statistics in Request Tracker